Privacy Policy

This Privacy Policy describes how Louise Bevilla (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device information: Examples of personal information collected include web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order information: Examples of personal information collected include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • For example, we use Shopify to power our online store.

  • We share your information with our shipping partners (Canada Post, UPS, FedEx) to deliver your orders.

3. Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.

4. Your Rights

As a resident of Canada, under applicable privacy laws (such as PIPEDA), you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

5. Security

The security of your personal information is essential to us. We use industry-standard encryption protocols and security measures to protect your data during transmission and storage.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies to improve your browsing experience.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Email: info@louisebevilla.com

  • Registered Address: Pinnacle House Business Centre, Linlithgow Bridge, Ground and First Floor, Linlithgow, United Kingdom, EH49 7SF

  • Legal Entity: ETERNY DR LTD (Company No. SC894281)